# Safex wallet failed to deserialize

**URL:** <https://forum.safex.org/t/safex-wallet-failed-to-deserialize/7216>\
**Category:** Support\
**Created:** [November 7, 2020, 4:09pm UTC](https://forum.safex.org/t/safex-wallet-failed-to-deserialize/7216 "2020-11-07T16:09:22Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sz111](https://forum.safex.org/letter_avatar_proxy/v4/letter/s/ed655f/32.png) [@sz111](https://forum.safex.org/u/sz111)\
**Post date:** [November 7, 2020, 4:09pm UTC](https://forum.safex.org/t/safex-wallet-failed-to-deserialize/7216/1 "2020-11-07T16:09:22Z")

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Hi everyone, i need some help with my safex wallet.  
I accidentally deleted a folder where my safex wallet and .keys file where. But later i used Recuva to recover my deleted files and found those two files, but when i try to open it it says this :“internal error: failed to deserialize and under that goes my location for that file”.

 ![sss](https://forum.safex.org/uploads/default/original/2X/9/9290f57c50e7fc320fa44a7623f779622debc162.png)

What can i do now?  
Thanks in advance and sorry because i posted this same topic in the wrong category.

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**Author:** ![aussiesloth](https://forum.safex.org/user_avatar/forum.safex.org/aussiesloth/32/2080_2.png) [@aussiesloth](https://forum.safex.org/u/aussiesloth)\
**Post date:** [November 7, 2020, 10:30pm UTC](https://forum.safex.org/t/safex-wallet-failed-to-deserialize/7216/2 "2020-11-07T22:30:53Z")

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If following proper safety protocols, you should have paper and USB backups of your private keys, etc, which will allow you to restore the wallet.

No?