# SAFEX Wallet unable to send **URL:** \ **Category:** Support\ **Created:** [August 18, 2017, 3:59pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445 "2017-08-18T15:59:18Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Pepe](https://forum.safex.org/letter_avatar_proxy/v4/letter/p/4da419/32.png) [@Pepe](https://forum.safex.org/u/Pepe)\ **Post date:** [August 18, 2017, 3:59pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/1 "2017-08-18T15:59:18Z")
Hi, I’m unable to send my SAFEX out of the new wallet. When I click to confirm nothing happens. ---
**Author:** ![THaicoen](https://forum.safex.org/letter_avatar_proxy/v4/letter/t/c89c15/32.png) [@THaicoen](https://forum.safex.org/u/THaicoen)\ **Post date:** [August 18, 2017, 4:22pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/2 "2017-08-18T16:22:46Z")
me to i have the same ---
**Author:** ![oaxako](https://forum.safex.org/letter_avatar_proxy/v4/letter/o/a9a28c/32.png) [@oaxako](https://forum.safex.org/u/oaxako)\ **Post date:** [August 18, 2017, 5:06pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/3 "2017-08-18T17:06:27Z")
Do you have any BTC in the wallet? I believe you need it to pay the fee to send. ---
**Author:** ![upspwnage](https://forum.safex.org/user_avatar/forum.safex.org/upspwnage/32/1327_2.png) [@upspwnage](https://forum.safex.org/u/upspwnage)\ **Post date:** [August 18, 2017, 5:08pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/4 "2017-08-18T17:08:52Z")
0 safex in wallet? Was there last night? Help please ---
**Author:** ![kostar8](https://forum.safex.org/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@kostar8](https://forum.safex.org/u/kostar8)\ **Post date:** [August 18, 2017, 5:56pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/5 "2017-08-18T17:56:31Z")
How about receiving to the wallet? I’ve sent lotsa SafEx tokens from an exchange hours ago, & it seems stuck, processing… I used the address given in the new wallet under “Receive”… Did I mess up something? Is it normal that it takes so long? ---
**Author:** ![neurolicious](https://forum.safex.org/user_avatar/forum.safex.org/neurolicious/32/1357_2.png) [@neurolicious](https://forum.safex.org/u/neurolicious)\ **Post date:** [August 18, 2017, 6:20pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/6 "2017-08-18T18:20:15Z")
Yeah don’t worry. It happens sometimes. One time my transaction took over 20 hours. ---
**Author:** ![kostar8](https://forum.safex.org/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@kostar8](https://forum.safex.org/u/kostar8)\ **Post date:** [August 18, 2017, 6:44pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/7 "2017-08-18T18:44:15Z")
Woah… That’s crazy, but re-assuring… Thanks so much, I’ll wait then. ---
**Author:** ![neurolicious](https://forum.safex.org/user_avatar/forum.safex.org/neurolicious/32/1357_2.png) [@neurolicious](https://forum.safex.org/u/neurolicious)\ **Post date:** [August 18, 2017, 8:00pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/8 "2017-08-18T20:00:08Z")
It’s weird and to me it looks like a problem with Bitcoin blockchain or OMNI. When I had that 20 hour delay, I made another transaction after the first transaction, and the second transaction was confirmed before the first one… ---
**Author:** ![dandabek](https://forum.safex.org/user_avatar/forum.safex.org/dandabek/32/268_2.png) [@dandabek](https://forum.safex.org/u/dandabek)\ **Post date:** [August 18, 2017, 9:30pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/9 "2017-08-18T21:30:26Z")
The issue here is that you don’t see the status of your actions. If you click send, just wait for it, eventually you should get a confirmation. We will address this in the subsequent revision. This was not an issue during our tests probably since there was less traffic. **We need to add status indicators for every action** as they each require network communication. So you are not left wondering if things are working. ---
**Author:** ![kostar8](https://forum.safex.org/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@kostar8](https://forum.safex.org/u/kostar8)\ **Post date:** [August 19, 2017, 4:09am UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/10 "2017-08-19T04:09:40Z")
my Safex coins came into the wallet today… I have a question: if I’m sending more Safex tokens from the exchange into this same wallet, do I need to create a new Receive address, or can I use back this same Safex address? Thanks, Kel ---
**Author:** ![dandabek](https://forum.safex.org/user_avatar/forum.safex.org/dandabek/32/268_2.png) [@dandabek](https://forum.safex.org/u/dandabek)\ **Post date:** [August 19, 2017, 7:33am UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/11 "2017-08-19T07:33:01Z")
You can use the same one again ---
**Author:** ![kostar8](https://forum.safex.org/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@kostar8](https://forum.safex.org/u/kostar8)\ **Post date:** [August 19, 2017, 11:25am UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/12 "2017-08-19T11:25:25Z")
Thanks Dan ---
**Author:** ![Mozzus](https://forum.safex.org/user_avatar/forum.safex.org/mozzus/32/1441_2.png) [@Mozzus](https://forum.safex.org/u/Mozzus)\ **Post date:** [August 20, 2017, 9:57pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/13 "2017-08-20T21:57:16Z")
what exectly is the fee that i need to pay to get my coins out, as i enter the ammount it shows me 0.0001 btc later on when nothing happens that fee changes to something else , like wtf is going on with that wallet / shoudl of told people that its not complete or buggy , wouldnt even used it ---
**Author:** ![dandabek](https://forum.safex.org/user_avatar/forum.safex.org/dandabek/32/268_2.png) [@dandabek](https://forum.safex.org/u/dandabek)\ **Post date:** [August 20, 2017, 10:03pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/14 "2017-08-20T22:03:35Z")
the recommended fee is the one that it changes into ---
**Author:** ![Mozzus](https://forum.safex.org/user_avatar/forum.safex.org/mozzus/32/1441_2.png) [@Mozzus](https://forum.safex.org/u/Mozzus)\ **Post date:** [August 20, 2017, 10:05pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/15 "2017-08-20T22:05:30Z")
what recommended fee lol ? so i can 0 if i want ? as far as i know the wallet is bugged af and my coins are stuck there , i sent 0.0001 btc to it as well cause there was fee mentioned there 0.0001 so i did get that btc there even so i cnat get my coins out ---
**Author:** ![Mozzus](https://forum.safex.org/user_avatar/forum.safex.org/mozzus/32/1441_2.png) [@Mozzus](https://forum.safex.org/u/Mozzus)\ **Post date:** [August 20, 2017, 10:07pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/16 "2017-08-20T22:07:12Z")
now im on a screen where wallet shows that transaction is SENT but clearly it isnt cause my wallet stil has the ammount in it like wtf… ---
**Author:** ![dandabek](https://forum.safex.org/user_avatar/forum.safex.org/dandabek/32/268_2.png) [@dandabek](https://forum.safex.org/u/dandabek)\ **Post date:** [August 20, 2017, 10:08pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/17 "2017-08-20T22:08:03Z")
thanks for your feedback @mozzus ---
**Author:** ![Mozzus](https://forum.safex.org/user_avatar/forum.safex.org/mozzus/32/1441_2.png) [@Mozzus](https://forum.safex.org/u/Mozzus)\ **Post date:** [August 20, 2017, 10:08pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/18 "2017-08-20T22:08:40Z")
well thanks for listening … when i will be able to get my coins back ? ---
**Author:** ![dandabek](https://forum.safex.org/user_avatar/forum.safex.org/dandabek/32/268_2.png) [@dandabek](https://forum.safex.org/u/dandabek)\ **Post date:** [August 20, 2017, 10:10pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/19 "2017-08-20T22:10:26Z")
if it says sent, then you should see a pending status on your wallet We’re going to get tutorials out how to use this, and add indicators for the different aspects that are happening, such as the recommended fee. If you’re accustomed to Bitcoin and other crypto currencies then you would already understand how this works. We are getting that out as soon as we can and it will be in this week. ---
**Author:** ![Mozzus](https://forum.safex.org/user_avatar/forum.safex.org/mozzus/32/1441_2.png) [@Mozzus](https://forum.safex.org/u/Mozzus)\ **Post date:** [August 20, 2017, 10:11pm UTC](https://forum.safex.org/t/safex-wallet-unable-to-send/1445/20 "2017-08-20T22:11:45Z")
well thats the problem it dosnt show anything … when i click send it just dosnt do anything there is no pending notification nor nothing its like wallet is showing stuff but actualy it isnt responding to anything [Next page](https://forum.safex.org/t/safex-wallet-unable-to-send/1445.md?page=2)