# Trying to Migrate but Receiving Sync Error

**URL:** <https://forum.safex.org/t/trying-to-migrate-but-receiving-sync-error/6698>\
**Category:** Support\
**Created:** [November 30, 2019, 7:02pm UTC](https://forum.safex.org/t/trying-to-migrate-but-receiving-sync-error/6698 "2019-11-30T19:02:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gtamaster](https://forum.safex.org/letter_avatar_proxy/v4/letter/g/77aa72/32.png) [@gtamaster](https://forum.safex.org/u/gtamaster)\
**Post date:** [November 30, 2019, 7:02pm UTC](https://forum.safex.org/t/trying-to-migrate-but-receiving-sync-error/6698/1 "2019-11-30T19:02:40Z")

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As the title says, everytime I try to begin the process I keep receiving “unable to fetch average fee” with the “Syncronization error, try refreshing later”

I tried disabling my firewall already & this did not resolve the issue. Any suggestions?

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**Author:** ![aussiesloth](https://forum.safex.org/user_avatar/forum.safex.org/aussiesloth/32/2080_2.png) [@aussiesloth](https://forum.safex.org/u/aussiesloth)\
**Post date:** [November 30, 2019, 7:32pm UTC](https://forum.safex.org/t/trying-to-migrate-but-receiving-sync-error/6698/2 "2019-11-30T19:32:41Z")

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Sync error means your balance won’t appear. Some countries/ISPs block certain ports. Try through a VPN.

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**Author:** ![gtamaster](https://forum.safex.org/letter_avatar_proxy/v4/letter/g/77aa72/32.png) [@gtamaster](https://forum.safex.org/u/gtamaster)\
**Post date:** [December 1, 2019, 10:52pm UTC](https://forum.safex.org/t/trying-to-migrate-but-receiving-sync-error/6698/3 "2019-12-01T22:52:06Z")

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Thanks! I was able to fix it by restarting my computer twice. I guess some prior configurations messed with the connection.