# Unable to fetch avg fee

**URL:** <https://forum.safex.org/t/unable-to-fetch-avg-fee/7708>\
**Category:** Support\
**Created:** [April 12, 2021, 6:16am UTC](https://forum.safex.org/t/unable-to-fetch-avg-fee/7708 "2021-04-12T06:16:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ram1973](https://forum.safex.org/letter_avatar_proxy/v4/letter/r/f04885/32.png) [@Ram1973](https://forum.safex.org/u/Ram1973)\
**Post date:** [April 12, 2021, 6:16am UTC](https://forum.safex.org/t/unable-to-fetch-avg-fee/7708/1 "2021-04-12T06:16:26Z")

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Hi,

I migrated my safex to the new wallet v0.0.8 and recently unable to access my wallet as it says ‘Unable to fetch avg fee’.  
I also have the Orbiter wallet which opens up with a blank screen.  
I have close to 100K safex coins and also 200+ safex cash token in the wallet. Is there any way I can reinstate my wallet using my private keys?  
I also have tried the VPN route and tried disabling firewall but none of it has helped.  
Thanks in advance.  
RA

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**Author:** ![aussiesloth](https://forum.safex.org/user_avatar/forum.safex.org/aussiesloth/32/2080_2.png) [@aussiesloth](https://forum.safex.org/u/aussiesloth)\
**Post date:** [April 12, 2021, 7:43am UTC](https://forum.safex.org/t/unable-to-fetch-avg-fee/7708/2 "2021-04-12T07:43:06Z")

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> [@Support FAQ - Please Read THIS before Posting a Question](https://forum.safex.org/t/support-faq-please-read-this-before-posting-a-question/7491):
>
> 1. Migration of old Safex (BTC/Omni) If you are a Coinspot Exchange customer, and you left your old coins on the exchange, then good news - Coinspot completed migration of all held coins. You need to contact Coinspot Support and arrange transfer to your private Safex wallet (after Mainnet version of TWM Wallet is released). The migration wallet (v7 and v8) will no longer work. The old coin hasn’t been part of the project since migration finished in 2019, and it would appear that the Omni/B…

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**Author:** ![Ram1973](https://forum.safex.org/letter_avatar_proxy/v4/letter/r/f04885/32.png) [@Ram1973](https://forum.safex.org/u/Ram1973)\
**Post date:** [April 13, 2021, 7:01am UTC](https://forum.safex.org/t/unable-to-fetch-avg-fee/7708/3 "2021-04-13T07:01:37Z")

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> [@Support FAQ - Please Read THIS before Posting a Question](https://forum.safex.org/t/support-faq-please-read-this-before-posting-a-question/7491/1):
>
> If you don’t have the technical capacity to use the cli wallet, then you will have to wait for the MAINNET release of the GUI twmwallet, which is expected very soon. Then you simply restore your keys/seed for your address into the new GUI wallet, and your coins will display.

Thanks Aussiesloth. I got my coins migrated to the Safex v0.0.8 wallet and my coins were displaying correctly. I recently noticed the issue for which I am in this forum.  
I do not have the know how to resolve this, as you posted, I will wait for the GUI TWM Wallet and hopefully my private keys will work. But I am tired of this TBH.  
Ta  
RA