# Wallet Update 17th August - Wallet is LIVE on www.safex.io **URL:** \ **Category:** General Discussion\ **Created:** [August 17, 2017, 11:42pm UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411 "2017-08-17T23:42:19Z")\ **Posts on this page:** 20\ **Page:** 3
**Author:** ![THaicoen](https://forum.safex.org/letter_avatar_proxy/v4/letter/t/c89c15/32.png) [@THaicoen](https://forum.safex.org/u/THaicoen)\ **Post date:** [August 18, 2017, 8:46am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/43 "2017-08-18T08:46:47Z")
I check already but that’s not the problem? ---
**Author:** ![simitopis](https://forum.safex.org/letter_avatar_proxy/v4/letter/s/a698b9/32.png) [@simitopis](https://forum.safex.org/u/simitopis)\ **Post date:** [August 18, 2017, 9:08am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/44 "2017-08-18T09:08:57Z")
so I click on “receive” but there’s no option to copy the key nor can I copy with cmd+c, so I can only enter the key manually on bittrex ---
**Author:** ![THaicoen](https://forum.safex.org/letter_avatar_proxy/v4/letter/t/c89c15/32.png) [@THaicoen](https://forum.safex.org/u/THaicoen)\ **Post date:** [August 18, 2017, 10:38am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/45 "2017-08-18T10:38:53Z")
i have the same? ---
**Author:** ![Grimek](https://forum.safex.org/letter_avatar_proxy/v4/letter/g/b487fb/32.png) [@Grimek](https://forum.safex.org/u/Grimek)\ **Post date:** [August 18, 2017, 10:44am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/46 "2017-08-18T10:44:58Z")
Hi guys, first wallet i have ever used and need some help. I sent a small amout from bittex to the address of my wallet is that all i need to do? or do i need to now click receive and enter the bittrex key its coming from? Sorry for the nooby question. ---
**Author:** ![choice](https://forum.safex.org/letter_avatar_proxy/v4/letter/c/c5a1d2/32.png) [@choice](https://forum.safex.org/u/choice)\ **Post date:** [August 18, 2017, 11:06am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/47 "2017-08-18T11:06:11Z")
That’s it. Just need to wait for it to arrive. I was a bit apprehensive too when I sent my 9 coins to my wallet as a test. ---
**Author:** ![Mont0](https://forum.safex.org/letter_avatar_proxy/v4/letter/m/e9bcb4/32.png) [@Mont0](https://forum.safex.org/u/Mont0)\ **Post date:** [August 18, 2017, 11:09am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/48 "2017-08-18T11:09:31Z")
Sent SAFEX from Wallet to Bittrex, 2 hours and still nothing, no confirmations yet. ---
**Author:** ![Grimek](https://forum.safex.org/letter_avatar_proxy/v4/letter/g/b487fb/32.png) [@Grimek](https://forum.safex.org/u/Grimek)\ **Post date:** [August 18, 2017, 11:10am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/49 "2017-08-18T11:10:05Z")
sorry just to confirm i do need to click receive and enter my bittrex key aswell? if so when i do i cannot change the address. ---
**Author:** ![kostar8](https://forum.safex.org/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@kostar8](https://forum.safex.org/u/kostar8)\ **Post date:** [August 18, 2017, 11:19am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/50 "2017-08-18T11:19:18Z")
Hi, I sent 13,656 SafEx tokens from my Cryptopia acct. to my newly downloaded SafEx wallet, but it’s taking very long & still not coming in. I used the receiving address in the wallet that was provided… Is this normal, how long does it usually take? Pls advise… ---
**Author:** ![Mont0](https://forum.safex.org/letter_avatar_proxy/v4/letter/m/e9bcb4/32.png) [@Mont0](https://forum.safex.org/u/Mont0)\ **Post date:** [August 18, 2017, 11:28am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/51 "2017-08-18T11:28:28Z")
My problem was low fee, Daniel told me that, so most of this problem are because of fee. It will go through eventually. ---
**Author:** ![kostar8](https://forum.safex.org/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@kostar8](https://forum.safex.org/u/kostar8)\ **Post date:** [August 18, 2017, 11:31am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/52 "2017-08-18T11:31:50Z")
Thanks Mont… On my Cryptopia exchange, it shows “still processing” over an hour now… I’ll wait… Thanks for the reply… I think I can’t set the fees on Cryptopia cos it’s an exchange, it should be automatic on their side… ---
**Author:** ![maccoin](https://forum.safex.org/letter_avatar_proxy/v4/letter/m/d9b06d/32.png) [@maccoin](https://forum.safex.org/u/maccoin)\ **Post date:** [August 18, 2017, 11:32am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/53 "2017-08-18T11:32:45Z")
Ty @molex! Ty @dandabek! This wallet is big deal! Now we can TRADE SAFE! 🎆 ---
**Author:** ![Mont0](https://forum.safex.org/letter_avatar_proxy/v4/letter/m/e9bcb4/32.png) [@Mont0](https://forum.safex.org/u/Mont0)\ **Post date:** [August 18, 2017, 11:33am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/54 "2017-08-18T11:33:24Z")
Just wait. It’s gonna be ok. Dont panic and refresh every sec 😂 ---
**Author:** ![kostar8](https://forum.safex.org/letter_avatar_proxy/v4/letter/k/7feea3/32.png) [@kostar8](https://forum.safex.org/u/kostar8)\ **Post date:** [August 18, 2017, 11:35am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/55 "2017-08-18T11:35:19Z")
Haahahahahah!! ;-D I should have done a little test & send a bit but I didn’t wanna pay fees twice… lol ---
**Author:** ![sugertukas](https://forum.safex.org/letter_avatar_proxy/v4/letter/s/5e9695/32.png) [@sugertukas](https://forum.safex.org/u/sugertukas)\ **Post date:** [August 18, 2017, 11:36am UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/56 "2017-08-18T11:36:38Z")
Now just need a little bit patience, and we can start moving to the moon 😃 ---
**Author:** ![Dan](https://forum.safex.org/letter_avatar_proxy/v4/letter/d/eada6e/32.png) [@Dan](https://forum.safex.org/u/Dan)\ **Post date:** [August 18, 2017, 12:01pm UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/57 "2017-08-18T12:01:01Z")
Virtual coin markets are such craziness 😂 I could be holding 4 times the Safex I have now if I’d started on NEO IOTA and moved to Safex now. Watching NEO and IOTA on downtrend … but also have to wait on the wallet cashout and the disappointment to get out (the wallet delay gave a big setback on public opinion, I think). Holding my 1/4 of what could have been Safex … 🙃 At this time with downtrend top coins and with such volatility and potential on Safex, patience is the virtue. This should have been my entry point if I had been experienced, read this forum and been careful. Then again, I might have never heard of Safex and now holding my 2.5x value on Bitcoin while watching the market drop. ---
**Author:** ![zeusy77](https://forum.safex.org/letter_avatar_proxy/v4/letter/z/54ee81/32.png) [@zeusy77](https://forum.safex.org/u/zeusy77)\ **Post date:** [August 18, 2017, 12:47pm UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/58 "2017-08-18T12:47:45Z")
I am having the same issue as you. It saves the public and private keys as a text file. I think…and don’t quote me here…that you can use those if you create a new wallet and import that private key…which will transfer all the funds…I thinks!!! someone…please tell me im wrong or right??? I am semi guessing!!! ---
**Author:** ![martian](https://forum.safex.org/letter_avatar_proxy/v4/letter/m/b38774/32.png) [@martian](https://forum.safex.org/u/martian)\ **Post date:** [August 18, 2017, 2:37pm UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/59 "2017-08-18T14:37:18Z")
Incompatible with window10? ---
**Author:** ![Thomas](https://forum.safex.org/letter_avatar_proxy/v4/letter/t/e36b37/32.png) [@Thomas](https://forum.safex.org/u/Thomas)\ **Post date:** [August 18, 2017, 3:28pm UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/60 "2017-08-18T15:28:06Z")
Works fine at my windows 10 ---
**Author:** ![Pepe](https://forum.safex.org/letter_avatar_proxy/v4/letter/p/4da419/32.png) [@Pepe](https://forum.safex.org/u/Pepe)\ **Post date:** [August 18, 2017, 3:41pm UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/61 "2017-08-18T15:41:40Z")
I am unable to send my SAFEX to another wallet. The confirm button does nothing when I click on it . ---
**Author:** ![dyamanaka](https://forum.safex.org/user_avatar/forum.safex.org/dyamanaka/32/39_2.png) [@dyamanaka](https://forum.safex.org/u/dyamanaka)\ **Post date:** [August 18, 2017, 6:04pm UTC](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411/62 "2017-08-18T18:04:49Z")
Hi Guys, I’ve noticed the SAFEX wallet “balances” are not displaying. But I checked the same public address from another Electrum wallet, and they do show up. So… this tells me your money is still there. Don’t freak out. I believe the problem is the SAFEX wallet communication “node” might be down or slow. In other words, when your SAFEX wallet tries to request a balance update on your addresses, there is no response or a delay. If you check with a different wallet like [https://www.omniwallet.org/](https://www.omniwallet.org/) you will see your SAFEX coins are still there. I’m not on the SAFEX team. But I thought this quick communication would help everyone. Do not take this as an official explanation. I’ve been a long time supporter of this project since the beginning. **UPDATE** I have my SAFEX wallet open right now and the balances are showing. Perhaps there’s a delay in the balance updating… [Previous page](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411.md?page=2) [Next page](https://forum.safex.org/t/wallet-update-17th-august-wallet-is-live-on-www-safex-io/1411.md?page=4)