Today, a discussion about if or how a full refund of a purchase could be achieved on an advanced version of TWM in the future emerged in the Discord.
Since a 5% fee is always immediately distributed to the locked SFT pool, a full refund of a product is not possible unless the seller pays the remaining 5% back from his own pocket.
A possibility would be that the ‘pool fee SFX’ can not be paid out immediately via the unlock SFT command but are reserved for the limited refund time of X blocks. In case of a refund, the pool fee could be paid back to the buyer of the product (the buyer could somehow claim back his shares of SFX out of the pool with his key, after the refund with the seller is settled). After the limited refund time is over, the reserved pool SFX would finally become available for the original SFT holders, who had their tokens locked in at the time of purchase, when unlocking their tokens - at the same time, the original buyer could not claim them back from the pool anymore. What does the community think about this idea?