Safex not arrived after 24 hours

Support
#1

Hello Users,

I made purchase of 10000 Safex coins on the website 1.5 days back i.e more than 24 hours back. I do not see my Safex coins on the Omnichest wallet link? I have used option 2 for copying private and public key. I see BTC is already deducted from my account but it does not show any safecoins on Omnichest wallet. Please help. How to continue?

Thanks

#2

Hi Sjain, I have exactly the same problem. I wrote to support yesterday on August 7 but still no reply from Safex…

It would be great to get this matter resolved!

Thanks

#3

Hi Onno2525,

Thanks for the feedback. Surprising that no one is responding. I also sent them request and do not know anything yet. Let us keep in touch and see if the problem gets resolved.

Thanks
shashank

#4

Hi Sjain, Yes will keep you updated if I get any reply from support. Fingers crossed!

#5

Hello, What was the outcome? I’ve also been waiting more than 24 hours.

#6

I also have this problem - 24hrs+ and still no coins. Where/What is the support ticket option/email for Safex? If I click the support link on their site it just opens up this support forum link.

#7

Hi, same here, would be great if SAFEX could come back to us and help clarify what happened with our coins.