Support


Topic Replies Views Activity
README - Reporting Bugs and Issues

To best help the developers fix any bugs or problems with the wallet or related software, please format your reports in the following style. Below is an example but please report answering the questions that are in bold…

1 1009 April 26, 2019
About the Support category
1 1253 May 2, 2019
An old wallet, and how to get access to it again
5 268 February 13, 2024
What's happening with Xcalibra?
0 167 October 31, 2023
Staking - mixins; the number of transactions on the market
3 226 September 10, 2023
How to manage a wallet with multiple owners?
3 345 September 2, 2022
Xcalibra
2 223 June 12, 2022
TWM v1.6.0 issue
4 316 May 26, 2022
Safew wallet issues with Windows 11?
1 323 April 20, 2022
No tokens after Restore, just cash
2 244 March 23, 2022
Tokens and history aren't showing in my wallet [Resolved]
17 807 March 8, 2022
Safex token retrieval
3 285 March 2, 2022
Day1ca Order Issue
2 376 February 26, 2022
Does not log into the WM v1.5 wallet, invalid password
8 353 January 1, 2022
SFX and SFT migration to TWM 1.0 - SFX arrived but not SFT
5 389 August 15, 2021
Can't import old wallet
5 386 November 30, 2021
SFXOS crash
1 426 October 27, 2021
Wallet Mac OS
2 334 July 22, 2021
TWM Safety: Security,Seed,Keys,BackUp etc
3 328 July 8, 2021
SAFEX vs SFT versus SFX Tokens
8 716 July 7, 2021
Safex Node Questions
2 451 June 29, 2021
Moving Safex Tokens from TWM Wallet to XCalibra Exchange
8 443 May 24, 2021
Unable to fetch avg fee
2 738 April 13, 2021
TMW 1.0 - staking tab- Not able to type any numbers after first error
2 577 April 11, 2021
Test TWM wallet showing 0 balance on my safex wallet
1 420 April 9, 2021
TMW 1.0.0 translation date/time tab in history under the gear icon is missing
3 365 April 3, 2021
WALLET MIGRATION - CANT LOCATE COINS
7 964 April 3, 2021
safex wallet not showing SFT amount
1 633 March 6, 2021
Cannot download Wallet To Mac
3 665 March 4, 2021
Safe Exchange Dev Update March 19, 2016
27 4772 March 2, 2021