Support


Topic Replies Views Activity
README - Reporting Bugs and Issues

To best help the developers fix any bugs or problems with the wallet or related software, please format your reports in the following style. Below is an example but please report answering the questions that are in bold…

1 1056 April 26, 2019
About the Support category
1 1286 May 2, 2019
An old wallet, and how to get access to it again
5 399 February 13, 2024
What's happening with Xcalibra?
0 194 October 31, 2023
Staking - mixins; the number of transactions on the market
3 271 September 10, 2023
How to manage a wallet with multiple owners?
3 402 September 2, 2022
Xcalibra
2 256 June 12, 2022
TWM v1.6.0 issue
4 376 May 26, 2022
Safew wallet issues with Windows 11?
1 469 April 20, 2022
No tokens after Restore, just cash
2 279 March 23, 2022
Tokens and history aren't showing in my wallet [Resolved]
17 877 March 8, 2022
Safex token retrieval
3 340 March 2, 2022
Day1ca Order Issue
2 439 February 26, 2022
Does not log into the WM v1.5 wallet, invalid password
8 388 January 1, 2022
SFX and SFT migration to TWM 1.0 - SFX arrived but not SFT
5 453 August 15, 2021
Can't import old wallet
5 441 November 30, 2021
SFXOS crash
1 492 October 27, 2021
Wallet Mac OS
2 385 July 22, 2021
TWM Safety: Security,Seed,Keys,BackUp etc
3 375 July 8, 2021
SAFEX vs SFT versus SFX Tokens
8 874 July 7, 2021
Safex Node Questions
2 567 June 29, 2021
Moving Safex Tokens from TWM Wallet to XCalibra Exchange
8 477 May 24, 2021
Unable to fetch avg fee
2 849 April 13, 2021
TMW 1.0 - staking tab- Not able to type any numbers after first error
2 671 April 11, 2021
Test TWM wallet showing 0 balance on my safex wallet
1 456 April 9, 2021
TMW 1.0.0 translation date/time tab in history under the gear icon is missing
3 402 April 3, 2021
WALLET MIGRATION - CANT LOCATE COINS
7 1033 April 3, 2021
safex wallet not showing SFT amount
1 695 March 6, 2021
Cannot download Wallet To Mac
3 731 March 4, 2021
Safe Exchange Dev Update March 19, 2016
27 4909 March 2, 2021