Support


Topic Replies Views Activity
README - Reporting Bugs and Issues

To best help the developers fix any bugs or problems with the wallet or related software, please format your reports in the following style. Below is an example but please report answering the questions that are in bold…

1 874 April 26, 2019
About the Support category
1 1148 May 2, 2019
What's happening with Xcalibra?
0 36 October 31, 2023
Staking - mixins; the number of transactions on the market
3 58 September 10, 2023
How to manage a wallet with multiple owners?
3 125 September 2, 2022
Xcalibra
2 114 June 12, 2022
TWM v1.6.0 issue
4 139 May 26, 2022
Safew wallet issues with Windows 11?
1 127 April 20, 2022
No tokens after Restore, just cash
2 146 March 23, 2022
Tokens and history aren't showing in my wallet [Resolved]
17 344 March 8, 2022
Safex token retrieval
3 156 March 2, 2022
Day1ca Order Issue
2 206 February 26, 2022
Does not log into the WM v1.5 wallet, invalid password
8 198 January 1, 2022
SFX and SFT migration to TWM 1.0 - SFX arrived but not SFT
5 249 August 15, 2021
Can't import old wallet
5 225 November 30, 2021
SFXOS crash
1 257 October 27, 2021
Wallet Mac OS
2 202 July 22, 2021
TWM Safety: Security,Seed,Keys,BackUp etc
3 202 July 8, 2021
SAFEX vs SFT versus SFX Tokens
8 377 July 7, 2021
Safex Node Questions
2 293 June 29, 2021
Moving Safex Tokens from TWM Wallet to XCalibra Exchange
8 306 May 24, 2021
Unable to fetch avg fee
2 423 April 13, 2021
TMW 1.0 - staking tab- Not able to type any numbers after first error
2 343 April 11, 2021
Test TWM wallet showing 0 balance on my safex wallet
1 311 April 9, 2021
TMW 1.0.0 translation date/time tab in history under the gear icon is missing
3 231 April 3, 2021
WALLET MIGRATION - CANT LOCATE COINS
7 677 April 3, 2021
safex wallet not showing SFT amount
1 421 March 6, 2021
Cannot download Wallet To Mac
3 416 March 4, 2021
Safe Exchange Dev Update March 19, 2016
27 4451 March 2, 2021
Let's start building the best F.A.Q. page!
5 303 February 22, 2021