Support


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README - Reporting Bugs and Issues

To best help the developers fix any bugs or problems with the wallet or related software, please format your reports in the following style. Below is an example but please report answering the questions that are in bold…

1 673 April 26, 2019
About the Support category
1 1009 May 2, 2019
Safew wallet issues with Windows 11?
1 15 April 20, 2022
No tokens after Restore, just cash
2 36 March 23, 2022
Tokens and history aren't showing in my wallet [Resolved]
17 95 March 8, 2022
Safex token retrieval
3 45 March 2, 2022
Day1ca Order Issue
2 47 February 26, 2022
Does not log into the WM v1.5 wallet, invalid password
8 68 January 1, 2022
SFX and SFT migration to TWM 1.0 - SFX arrived but not SFT
5 120 August 15, 2021
Can't import old wallet
5 95 November 30, 2021
SFXOS crash
1 95 October 27, 2021
Wallet Mac OS
2 98 July 22, 2021
TWM Safety: Security,Seed,Keys,BackUp etc
3 93 July 8, 2021
SAFEX vs SFT versus SFX Tokens
8 173 July 7, 2021
Safex Node Questions
2 141 June 29, 2021
Moving Safex Tokens from TWM Wallet to XCalibra Exchange
8 174 May 24, 2021
Unable to fetch avg fee
2 196 April 13, 2021
TMW 1.0 - staking tab- Not able to type any numbers after first error
2 176 April 11, 2021
Test TWM wallet showing 0 balance on my safex wallet
1 178 April 9, 2021
TMW 1.0.0 translation date/time tab in history under the gear icon is missing
3 111 April 3, 2021
WALLET MIGRATION - CANT LOCATE COINS
7 215 April 3, 2021
safex wallet not showing SFT amount
1 240 March 6, 2021
Cannot download Wallet To Mac
3 217 March 4, 2021
Safe Exchange Dev Update March 19, 2016
27 4180 March 2, 2021
Let's start building the best F.A.Q. page!
5 196 February 22, 2021
Orbiter Wallet v2.0.0 was working 2 weeks ago, now "invalid password" - to do with new wallet coming?
1 224 February 19, 2021
Transfer_token & stake_token error
14 314 February 15, 2021
lost transaction
7 234 February 14, 2021
My Safex wallet has been pending since December 2020
1 178 February 12, 2021
Need help with wallet 2.0.0. Windows 10
3 249 February 10, 2021