Thanks for the advice, so I just hit the “hard rescan” button, but after it finishes it shows the same result.
Maybe something for the developers to look into. Since it’s just the display on screen and there is no impact on my transactions/balance a low priority I would say.
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an update is needed to Windows TWM Wallet Walkthrough: Getting it going
under Restoring from Seed
The wallet will open and it will start to sync. There won’t necessarily be any indication that it is performing the sync. (Same for if you hit the Hard Rescan button - it doesn’t display any indication it is doing it, but just accept that it is, and leave it alone for an hour or so.)
not working for me as there is no network connection until i hit the “Hard Rescan”
then only TWM start to sync
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Couple of days ago the wallet was working fine with me did all the steps but today when I tried to open the wallet a white blank page appears and nothing happens.
You probably forgot to place the TWM directory in your antivirus exception list.
- Add the TWM directory in your antivirus exception list
- If still blank, re-run the installation program
This should fix it.
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Hello,
I found two issues so far:
- Shopping Items Scrolling: There is no way to scroll down to see the rest of the products. I missed the NTF because of this issue.
- Wrong Github forum is linked to TWM app: Go to Help>Search Issue
You will see it is forwarded to the Electron GitHub issues link below
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Hi, i’ve made my first deposit on the TWN wallet, it went well, but now my others SFT are in pending mod on the safexcash wallet, and i can’t move them anymore, any explication ?
Also, i’ve sent back 100 safex cash from my TWM wallet out of 130 to my safex orbiter wallet, and now my balance is up to zero, twm wallet just made disapear 30 SFX, any explanation ?
Nothing wrong with TWU wallet, but orbiter isn’t supported anymore and therefore can’t sync. Just import your Orbiter mnemonic seed into TWM, make a hard rescan and wait a little (an hour or maybe a little longer.)
Then anylhink Should be free.
If you have any other question its probably covered inthe FAQs😉
https://forum.safex.org/t/support-faq-please-read-this-before-posting-a-question/7491/10
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Thank you, it worked out perfectly !
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Forgive me if this was answered, but I couldn’t find one. I downloaded the TWM wallet and my safex cash are there but my SFT are zero, how do I import the token into the new wallet? Signing into the old safexcash wallet my SFT is showing correct.
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Do you use different keys / created new wallet for TWM?
You can just restore with old private keys (or better yet with memonic seed)
If you did that just rescan and wait for an hour
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I restored with my old private keys, same ones from the safexcash wallet. I’m confused why the safex cash balance came through but not the tokens
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The second hard rescan fixed it - thanks!
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Is just an intermittent glitch in the v1 wallet when doing the initial scan after restoring.
Lots of improvements coming in the v2.
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