Support


Topic Replies Views Activity
README - Reporting Bugs and Issues

To best help the developers fix any bugs or problems with the wallet or related software, please format your reports in the following style. Below is an example but please report answering the questions that are in bold…

1 918 April 26, 2019
About the Support category
1 1178 May 2, 2019
An old wallet, and how to get access to it again
5 72 February 13, 2024
What's happening with Xcalibra?
0 75 October 31, 2023
Staking - mixins; the number of transactions on the market
3 107 September 10, 2023
How to manage a wallet with multiple owners?
3 168 September 2, 2022
Xcalibra
2 146 June 12, 2022
TWM v1.6.0 issue
4 195 May 26, 2022
Safew wallet issues with Windows 11?
1 174 April 20, 2022
No tokens after Restore, just cash
2 173 March 23, 2022
Tokens and history aren't showing in my wallet [Resolved]
17 467 March 8, 2022
Safex token retrieval
3 185 March 2, 2022
Day1ca Order Issue
2 249 February 26, 2022
Does not log into the WM v1.5 wallet, invalid password
8 244 January 1, 2022
SFX and SFT migration to TWM 1.0 - SFX arrived but not SFT
5 276 August 15, 2021
Can't import old wallet
5 270 November 30, 2021
SFXOS crash
1 296 October 27, 2021
Wallet Mac OS
2 231 July 22, 2021
TWM Safety: Security,Seed,Keys,BackUp etc
3 239 July 8, 2021
SAFEX vs SFT versus SFX Tokens
8 455 July 7, 2021
Safex Node Questions
2 337 June 29, 2021
Moving Safex Tokens from TWM Wallet to XCalibra Exchange
8 340 May 24, 2021
Unable to fetch avg fee
2 473 April 13, 2021
TMW 1.0 - staking tab- Not able to type any numbers after first error
2 381 April 11, 2021
Test TWM wallet showing 0 balance on my safex wallet
1 339 April 9, 2021
TMW 1.0.0 translation date/time tab in history under the gear icon is missing
3 257 April 3, 2021
WALLET MIGRATION - CANT LOCATE COINS
7 766 April 3, 2021
safex wallet not showing SFT amount
1 468 March 6, 2021
Cannot download Wallet To Mac
3 476 March 4, 2021
Safe Exchange Dev Update March 19, 2016
27 4551 March 2, 2021