Support


Topic Replies Views Activity
README - Reporting Bugs and Issues

To best help the developers fix any bugs or problems with the wallet or related software, please format your reports in the following style. Below is an example but please report answering the questions that are in bold…

1 999 April 26, 2019
About the Support category
1 1246 May 2, 2019
An old wallet, and how to get access to it again
5 230 February 13, 2024
What's happening with Xcalibra?
0 157 October 31, 2023
Staking - mixins; the number of transactions on the market
3 216 September 10, 2023
How to manage a wallet with multiple owners?
3 330 September 2, 2022
Xcalibra
2 214 June 12, 2022
TWM v1.6.0 issue
4 308 May 26, 2022
Safew wallet issues with Windows 11?
1 303 April 20, 2022
No tokens after Restore, just cash
2 236 March 23, 2022
Tokens and history aren't showing in my wallet [Resolved]
17 781 March 8, 2022
Safex token retrieval
3 274 March 2, 2022
Day1ca Order Issue
2 358 February 26, 2022
Does not log into the WM v1.5 wallet, invalid password
8 342 January 1, 2022
SFX and SFT migration to TWM 1.0 - SFX arrived but not SFT
5 369 August 15, 2021
Can't import old wallet
5 369 November 30, 2021
SFXOS crash
1 404 October 27, 2021
Wallet Mac OS
2 323 July 22, 2021
TWM Safety: Security,Seed,Keys,BackUp etc
3 315 July 8, 2021
SAFEX vs SFT versus SFX Tokens
8 693 July 7, 2021
Safex Node Questions
2 436 June 29, 2021
Moving Safex Tokens from TWM Wallet to XCalibra Exchange
8 433 May 24, 2021
Unable to fetch avg fee
2 716 April 13, 2021
TMW 1.0 - staking tab- Not able to type any numbers after first error
2 555 April 11, 2021
Test TWM wallet showing 0 balance on my safex wallet
1 415 April 9, 2021
TMW 1.0.0 translation date/time tab in history under the gear icon is missing
3 354 April 3, 2021
WALLET MIGRATION - CANT LOCATE COINS
7 942 April 3, 2021
safex wallet not showing SFT amount
1 618 March 6, 2021
Cannot download Wallet To Mac
3 642 March 4, 2021
Safe Exchange Dev Update March 19, 2016
27 4745 March 2, 2021