Support


Topic Replies Views Activity
README - Reporting Bugs and Issues

To best help the developers fix any bugs or problems with the wallet or related software, please format your reports in the following style. Below is an example but please report answering the questions that are in bold…

1 1119 April 26, 2019
About the Support category
1 1340 May 2, 2019
Error for designating mining address
2 114 April 12, 2025
An old wallet, and how to get access to it again
5 500 February 13, 2024
What's happening with Xcalibra?
0 241 October 31, 2023
Staking - mixins; the number of transactions on the market
3 348 September 10, 2023
How to manage a wallet with multiple owners?
3 471 September 2, 2022
Xcalibra
2 301 June 12, 2022
TWM v1.6.0 issue
4 449 May 26, 2022
Safew wallet issues with Windows 11?
1 604 April 20, 2022
No tokens after Restore, just cash
2 327 March 23, 2022
Tokens and history aren't showing in my wallet [Resolved]
17 960 March 8, 2022
Safex token retrieval
3 391 March 2, 2022
Day1ca Order Issue
2 520 February 26, 2022
Does not log into the WM v1.5 wallet, invalid password
8 446 January 1, 2022
SFX and SFT migration to TWM 1.0 - SFX arrived but not SFT
5 498 August 15, 2021
Can't import old wallet
5 504 November 30, 2021
SFXOS crash
1 586 October 27, 2021
Wallet Mac OS
2 437 July 22, 2021
TWM Safety: Security,Seed,Keys,BackUp etc
3 430 July 8, 2021
SAFEX vs SFT versus SFX Tokens
8 1013 July 7, 2021
Safex Node Questions
2 665 June 29, 2021
Moving Safex Tokens from TWM Wallet to XCalibra Exchange
8 544 May 24, 2021
Unable to fetch avg fee
2 1001 April 13, 2021
TMW 1.0 - staking tab- Not able to type any numbers after first error
2 784 April 11, 2021
Test TWM wallet showing 0 balance on my safex wallet
1 516 April 9, 2021
TMW 1.0.0 translation date/time tab in history under the gear icon is missing
3 453 April 3, 2021
WALLET MIGRATION - CANT LOCATE COINS
7 1165 April 3, 2021
safex wallet not showing SFT amount
1 789 March 6, 2021
Cannot download Wallet To Mac
3 832 March 4, 2021